Shipping

Product is shipped within two business days after payment is received. Product is usually shipped on the same day if the payment is received before 3pm (EST).

All products will be shipped in discreet packages without any indication of hair loss product to protect your privacy.

Returns

All unopened items can be returned or exchanged for any reason within 45 days of purchase date. Simply send the items back to us within 45 days of purchase date and we will refund your money or exchange your product less the original S&H fees. 

Damaged & Incorrect Items: At Lipogaine, we do our best to package your product(s) so they will arrive to you in excellent condition.  Unfortunately, once the package leaves our warehouse, it is out of our control. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.